Legal

Privacy Policy

How we collect, use, process, and protect personal information across SpaceM and its platforms.

Last revised: August 15, 2026

This Privacy Policy forms part of the spacem.world Terms and Conditions. Terms used in this Privacy Policy have the same meanings as in the Terms, unless otherwise defined here.

This Privacy Policy outlines how spacem.world and its Operators collect, use, process, disclose, share, transfer, and protect personal information obtained through spacem.world and its partners. We collect personal information as required by laws or government orders or as relevant for our specified purposes. Refer to our Cookies Policy for specifics on cookie usage.

By visiting spacem.world, whether you register or log in, you acknowledge and consent to all aspects of this Privacy Policy. We will not use your personal information beyond the scope of this Privacy Policy, the Cookies Policy, or the Terms without prior notification and your consent.

This Privacy Policy includes elements from the GDPR, as we comply with its personal information processing rules within the EEA. We use standard contract clauses, adhere to the European Commission’s adequacy decisions about certain countries, and obtain your consent for data transfers to third countries as required by laws.

Types of data we collect

We collect various types of Personal Data directly from you or third parties, which may include:

  • Personal identifiers, e.g., name, date of birth, and other IDs;
  • Contact details, e.g., address, phone number, email address, Ethereum, AVAX, Avalanche wallet addresses;
  • Technical data, e.g., IP addresses for API services and logins;
  • Statistical data, e.g., website visit counts.

How do we collect personal data?

Personal Data is collected:

  • When engaging with our products and services;
  • Upon account creation;
  • Under contractual agreements.

Additional collection methods include:

  • Communications via various channels;
  • Website visits;
  • In-person contacts;
  • Third-party information sources, including social media;
  • Data extrapolation from processed data.

What other data do we collect?

We collect Personal Data on our website and services through:

  • IP addresses for diagnostics and administration;
  • Cookies for preference storage and session information, as detailed in our Cookie Policy;
  • User feedback forms for contact and response purposes;
  • Site tracking via third-party service providers for analytics and site improvement.

What do we use your personal data for?

Personal Data is used for:

  • Service provision and performance;
  • Safety and well-being protection;
  • Claims and inquiries response;
  • Business development, e.g., analysis, testing, surveys;
  • Legal and regulatory compliance;
  • Ancillary purposes.

Additional uses include:

  • Communicating offers and information;
  • Marketing and partner promotions;
  • Company-related ancillary purposes.

Accessing, correcting, and updating your personal data

Depending on your residency, you may have rights to access, delete, amend, or restrict the processing of your Personal Data. We endeavor to respond promptly to such requests. In certain circumstances, we may request KYC documents for legal and regulatory compliance or dispute resolution.

Rights include:

  • Access to personal information;
  • Rectification of inaccurate or incomplete information;
  • Erasure under certain conditions;
  • Processing restriction under specific circumstances;
  • Objection to processing, affecting service provision;
  • Data portability to another body or directly to you.

Withdrawing consent

Consent is mandatory for Core Purpose processing, affecting services if withdrawn. You can opt out of promotional activities via:

  • Unsubscribing from mailing lists;
  • Account settings adjustments;
  • The contact options listed on our Contact page.

To whom do we disclose your personal data?

We do not trade or sell Personal Data. Disclosure occurs to:

  • Data warehouses;
  • IT service providers;
  • Marketing agencies;
  • Legal and regulatory bodies;
  • Security personnel;
  • Potential company assignees or acquirers.

We ensure these parties adhere to this Privacy Statement.

How long will we retain your personal data?

Data is stored globally and destroyed or deleted when no longer needed, with a 24-month disposal schedule for inactive data. Security measures are implemented, but no system is infallible. Contact support if data compromise is suspected.

Links to third-party websites

Third-Party Sites linked on our platforms are not covered by this Privacy Notice. We are not responsible for their privacy practices or content.

Additional information or assistance

This Privacy Policy may be updated periodically. For inquiries, complaints, or data access requests, contact us at info@spacem.ai.